Thank you for submitting your consultation!
Your payment was successful and a provider will be reviewing your visit shortly.
PLEASE NOTE: your treatment plan should be ready and prescription sent to your pharmacy in 2 hours or less if no further follow-up from a provider is needed. If you have questions or need help, please connect with our patient support team in the messaging center in your patient portal.
Next Steps
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That's it! Just wait for your medical forms to be reviewed and an appropriate prescription will be sent to your pharmacy or home delivered depending on your selection. *If you had a non-prescription visit (i.e. doctor's note, lab test). A provider will review your information and updates will be available in your patient portal.
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Visit your patient portal! Everything you need will be here including your: visit status, treatment plan and ability to message our support.
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Periodically check your messages while waiting. We may need to contact you for additional information to complete the evaluation process. Check your messages in the messaging center in your patient portal.
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Once your visit is complete you will receive a treatment plan from a provider via email, but it is also saved and available to view in your patient portal.
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*LABS: The Call-On-Doc lab department is only available M-F from 9 AM CT - 5 PM CT. If you have a pending lab question or need support, our team will get back to you within these hours.
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Call-On-Doc Visit Tracker
Always know the status of your visit by viewing the consultation tracker in your patient portal.
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Paid
Payment successful
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Pending
A Medical Provider has been assigned to review your chart. This typically takes less than 2 hours
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Transmitting Rx
We're sending your prescription electronically to the pharmacy.
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Completed
Visit successful
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